We are sure you will love walking your path with your fibi & clo sandals! However, if by chance you’re not completely satisfied with your purchase, we’ll be happy to help.
·      We offer complimentary return shipping within all U.S. 50 states and APO/FPO/DPO addresses on all orders.
·      fibi & clo accepts the return of unworn merchandise in salable condition within 60 days of the original ship date.
·      Merchandise must be accompanied by original proof of purchase and must be in its original packaging.
·      Returns received within 30 days of the ship date are eligible for a refund in the form of cash or store credit.
·      Returns received after 30 days and within 60 days of the ship date are eligible for refund in the form of store credit only.
·      Returns cannot be accepted on items received more than 60 days after the original ship date.
·      Shipping charges are non-refundable.
Return shipping fees from US Territories are at your own expense. Returns from US Territories are required to follow the instructions provided in the return slip generation process by printing out their return slip and using their own shipping label to ship the return directly to our warehouse via the following address:

fibi & clo Fulfillment Center
13810 Hollister, Suite 170
Houston, TX 77086

Final Sale
E-gift cards, sale merchandise, Fashion Agent incentive rewards, hostess rewards, products purchased with gift cards, and other similar items are not eligible for return. Sale items are eligible for replacement only. Please contact our Support Team at with any questions.

“Never lose your sparkle!”

Meka R Johnson
fibi & clo Fashion Agent


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